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Broadband for Less - Support

Before Ordering
If you have any questions before ordering our Broadband please see our comprehensive list of Frequently Asked Questions.

If you do not find the answer to your question there then please feel free to call our helpline as below and one of our representatives will be happy to help you.

Helpline 0844 846 6502
(5ppm from a BT landline)

After Ordering
This section contains all the help you will need for getting the most out of your ADSL4Less Broadband service.

Basic Details
Email Details

Email POP Server
Email SMTP Server
Email address format
DNS Details
Total Control Panel
Click here to login to your Total Control Panel using the username and password as emailed to you after ordering.

Between ordering and activation of your ADSL4Less Broadband
What happens after I order?
When and where will my broadband hardware be delivered?
How can I set up my monthly payments by Direct Debit?
What happens on the day my line is activated?

Installation of your ADSL4Less Broadband service
Setting up your ADSL4Less Email Account (using Outlook)
Setting up your ADSL4Less Email Account (using Outlook Express)
Configuring Internet Explorer for ADSL4Less Broadband
Troubleshooting for modems/routers not purchased through ADSL4Less
Drivers for the ADSL USB Modem
Common error codes and solutions

If you have any other problems we have not covered please call our helpline or login into your Total Control Panel and submit a support request or email us at

Helpline 0844 846 6502
(5ppm from a BT landline)

All prices include VAT
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